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© 2019 sam palmer designs

delivery

Shipping Guide:

UK Mainland Standard (2-3 working days) £2.95 – £5.95

UK Mainland Express (1-2 days) £5.95

Channel Islands and R.O.I £2.95 – £5.95

Europe £5.95 – £10.95

R.O.W £10.95 – £20.95

Standard delivery is sent Royal Mail 1st class (1-2 days from dispatch).

Please make sure that the shipping address is correct as I'm unable to redirect orders once they are on their way to you. I aim to despatch all orders within 48 hours of being received.

If you suspect a lost delivery please contact me quoting your name, order number and full address and we will look into it for you straight away.

Also note that personalised stationery & prints will take slightly longer to be shipped.

International deliveries:

Royal Mail Airmail for overseas postage. Please note this is not a trackable service.

Deliveries within Europe, including Channel Islands and R.O.I usually takes 3-7 working days to arrive, but can take up to one month. Delivery dates depend on your country’s postal service.

Deliveries outside Europe usually take 5-10 working days to arrive. But it can take up to one month. Delivery dates depend on your country’s postal service. You may be charged a fee by your local customs office. You can check this with your country’s customs office.

If you have any questions, please do not hesitate to get in touch.

returns

I hope you love your item and don't want to return it but if you do you need to contact me within 24 hours of receiving your item. 

no returns/refunds on personalised products as they are made to order but please get in touch if you have a concern.

If you have any questions, please do not hesitate to get in touch.